How to Create a Good Conflict Resolution Plan

SUMMARY

• Certain temperaments are prone to conflict and certain temperaments are not.  

A choleric person looks forward to the conflict, whereas a phlegmatic person wants peace at all cost. 

• Everyone will run across conflict. You need a good resolution plan. 
• It’s a process: 

~Agree to disagree. 

~Recognize that the other person’s feelings and/or point of view is valid. 

~Serve each other with the idea of creating peace and harmony. 

~ Agree the issue can be resolved. 

•  Another type of conflict needing resolution: internal 

Look inside and project yourself as a third party. 

Talk with a mentor/friend and listen to them with an open heart.  

Have your mentor/ friend hold you accountable. 

• Resolving interior conflict gives you clarity. 

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